Public Documents Archive
Public CMHA documents including: accessibility, client feedback forms, multi-year plan...
CMHA Peel Dufferin is committed to serving our diverse client community, including persons with disabilities. We believe in the principles of independence, dignity, integration and equality of opportunity for all individuals and we strive to reflect these principles in our service to clients.Continue readingAccessibility Customer Service
CMHA Peel Dufferin has an organizational commitment to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. The following policy has been established by CMHA Peel Dufferin to govern the provision of services with Regulation 191/11, “Integrated Accessibility Standards” (“Regulation”) under the Accessibility for Ontarians […]Continue readingAccessibility Integrated Standards
Your feedback is vital to helping us improve the way we provide services to everyone in the community.Continue readingClient Feedback Form – Accessibility and Service
If you are community member and have a complaint, please direct your complaints to firstname.lastname@example.org or call CMHA Peel Dufferin at 905-451-2123. If you are receiving service from CMHA Peel Dufferin, the access points to express a complaint are outlined in the document available for download below.Continue readingFiling a Complaint
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT, 2005 INTEGRATED ACCESSIBILITY STANDARDS – Multi Year Plan for CMHA Peel DufferinContinue readingMulti-Year Accessibility Plan