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Privacy & Personal Health Information

WE ARE COMMITTED TO PROTECTING THE CONFIDENTIALITY & PRIVACY OF YOUR PERSONAL HEALTH INFORMATION (PHI).

CMHA Peel Dufferin maintains privacy in compliance with the Personal Health Information Protection Act 2004 (PHIPA), which establishes rules for the collection, use and disclosure of Personal Health Information (written as ‘PHI’ in the remainder of this document) about individuals. As an individual who receives services at any of the CMHA Peel Dufferin sites, your (PHI) is collected and used in order to provide health care to you that suits your individual needs.

CMHA Peel Dufferin staff works as part of a team within the agency and in the community. Personal Health Information may be shared with other health care service providers who need the information to provide care to you; including your family physician. Your PHI may also be shared with third parties that are not health care providers, which may require your express consent.

The following PHI may be collected from you, your family members, other health care service providers and provincial electronic healthcare record systems such as Connecting Ontario, Integrated Assessment Record (IAR) Digital Health Drug Repository (DHDR), which forms part of your health record:

WE USE OR DISCLOSE YOUR PERSONAL HEALTH INFORMATION FOR THE PURPOSE TO: 

WITH YOUR CONSENT OR AS PERMITTED OR REQUIRED BY LAW, WE MAY SHARE YOUR INFORMATION WITH:

Other health care services who provide care to you

YOUR PHI IS SHARED IN A CENTRALIZED ELECTRONIC HEALTH RECORD SYSTEMS

Having your health information in electronic health record systems allows your health care providers to quickly and securely access your health history, no matter where you receive care. The centralized electronic systems are used to share your PHI with health service providers including Hospital and your Doctor, in order to provide you with better care.

WE RESPECT YOUR RIGHT TO: 

  1. Give, withhold, withdraw, and reinstate consent for the collection, use and disclosure of your PHI;
  2. Access your PHI, for viewing or to make a copy
  3. Request correction to your PHI
  4. Inquire or complain about CMHA Peel Dufferin’s privacy practices
  5. Be told if your PHI is stolen, lost or improperly accessed

WITHOLDING YOUR CONSENT

If you wish to withhold your consent to the sharing of your assessments in the electronic shared systems, or if you have concerns regarding the privacy and security of your PHI, please speak with your worker.

Privacy Documents

Privacy Policy Privacy Notice

CONTACT US 

If you have any questions please contact CMHA Peel Dufferin’s staff for privacy related issues or contact

CMHA Peel Dufferin’s Privacy Officer at: privacy@cmhapeel.ca or call 905-451-2123. 

Further questions and concerns can be directed to the Office of the Information and Privacy Commissioner of Ontario at:

2 Bloor Street East, Suite 1400 Toronto, ON M4W 1A8 1-800-387-0073 / 416-325-7539 (TDD/TTY) www.ipc.on.ca

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