NEED HELP? 905-451-2123 or 1-877-451-2123 
IN CRISIS? 24.7 Crisis Support Peel Dufferin 905-278-9036 or 1-888-811-2222
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CMHA Peel Dufferin

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CMHA Peel Dufferin

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24.7 Crisis Support Peel Dufferin

Nov 23, 2021

Get Help and Stay Safe in a Crisis

Immediate Help

If you or someone you know is in a mental health crisis, support is available 24/7.

Call us anytime: 905-278-9036 or 1-888-811-2222

 24.7 Crisis Alert Form (Ages 16+)

Important: 24.7 Crisis Support Peel Dufferin is not an emergency response unit. If your situation is life-threatening, please call 911 immediately.

 

For non-crisis information and referrals:

Please visit: Immediate Intervention and Information Supports to submit a form; or

Call  our main line: 905-451-2123 or 1-877-451-2123.

 

Program Overview: 

24.7 Crisis Support Peel Dufferin provides rapid and compassionate support to de-escalate, stabilize, and assist individuals experiencing a mental health or addiction crisis. Services are delivered in partnership with Peel Regional Police and Ontario Provincial Police.

 

Eligibility: 

Peel Region: 

Dufferin County: 

Note: Crisis support is available both over the crisis line and in-person in Peel Region and Dufferin County. For residents of West Woodbridge and North Etobicoke, crisis support is provided over the phone.

 

Program Benefits: 

24.7 Crisis Support Peel Dufferin is a voluntary community crisis service that is comprised of a team of crisis support workers who are registered social workers, nurses and occupational therapists. Individuals can call for direct support or to request help for someone they are concerned about.  A crisis support worker will speak to you over the telephone to assess the nature of the crisis and to put a plan in place to ensure safety and support.

The program offers a continuum of crisis services:

Service Description 24/7 Day time visits Evening visits
Crisis Line For individuals who require immediate crisis support.  The line is answered by a crisis support worker who will assess the nature of the crisis and the level of risk and arrange the most appropriate response.

X
Outreach Visits For individuals who need a more in-depth mental health assessment and safety plan.  Can be done by 2 crisis support workers or a crisis support worker and a specially-trained police officer in plain clothes and an unmarked car.  Can take up to 24 hours to arrange.

X

X
Rapid Response Triggered by a live 911 call that involves a mental health or addiction crisis.  Conducted by a crisis support worker and a uniformed officer in a police car (subject to availability.) A second uniformed officer will also attend in a second police car.

X

X
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