Outreach

What is the Peel Outreach Program?

The Peel Outreach Program provides mobile support to individuals and families aged 16+ who are unhoused or at risk of being unhoused. Delivered by a multidisciplinary team and supported by partner agencies, the program operates across Mississauga, Brampton, Malton, Dufferin, Caledon, and Bolton. It also includes three place-based teams in Port Credit, Cooksville, and Downtown Brampton to offer localized support.

This multi-agency initiative is a collaboration between the Region of Peel, Peel Addiction Assessment and Referral Centre (PAARC), Services and Housing In the Province (SHIP), and the Canadian Mental Health Association (CMHA) Peel Dufferin.

The team brings together expertise in mental and physical health, nursing, addictions and concurrent disorders, housing advocacy, financial assistance, and more.

As part of the broader Outreach Programs and services, the program offers comprehensive housing and case management support. In partnership with SHIP, we support individuals in supportive housing and provide case management services for those awaiting housing placements. Our Intensive Housing Case Management teams, in collaboration with the Region of Peel, work to connect individuals with housing and deliver recovery-focused support, including stabilization and access to essential resources.

Guided by Housing First principles, the Peel Outreach Program works closely with shelter systems and community partners to ensure individuals have access to safe, stable housing and the support needed to thrive. Together, we’re building a compassionate, recovery-oriented network that promotes long-term stability for our community.

Who can benefit?

• Individuals and families aged 16+ 
• People who are currently unhoused or facing imminent risk of becoming unhoused 
• Residents or those located within the Region of Peel 

What are the major benefits?

• On the-ground mobile support from 7:30 a.m. to 10:00 p.m.
• Access to a multidisciplinary team offering wraparound care.
• Help navigating and accessing health, housing, and community support services. 
• “No wrong door” approach for individuals or families seeking services.

Services now include: 

• 24/7 Street Helpline: The Street Helpline is available to both individuals in need and concerned residents. Call 1-877-848-8481 if you or someone you know may be in urgent need of unhoused community supports. This helpline is available 24/7.
• Providing Community Support & Essential Supplies 
• Emergency Shelter & Housing Support: referrals and advocacy to emergency shelters and overflow shelters and supports 
• Housing Advocacy 
• Access to Mental Health & Addiction Services 
• Mobile Health Clinic 
• Extended Street Outreach hours daily from 7:30 a.m. to 10:00 p.m.

Looking for additional resources?

Explore our Quick Guides for support within the local community .

How to reach us?

Phone: 1-877-848-8481

Email: outreach@cmhapeel.ca

Self-referrals are welcome. You don’t need to go through another service provider to get support—just call.